Introduction

Telehealth is reshaping healthcare delivery across the United States, emerging as a vital tool for enhancing access, improving efficiency, and delivering patient-centered care. The integration of digital platforms is redefining how individuals engage with healthcare providers, especially in remote and underserved communities. Services such as virtual consultations, chronic disease management, remote monitoring, behavioral health support, and post-acute care are now routinely delivered through telehealth.

The U.S. telehealth market is on a strong growth trajectory, propelled by rising chronic disease prevalence, increasing demand for cost-effective healthcare solutions, an aging population, and broader insurance coverage. Consumer expectations are also shifting, with a growing preference for real-time care, convenience, and shorter wait times. Valued at approximately USD 43.5 billion in 2024, the market is forecast to reach USD 72.3 billion by 2030, growing at a CAGR of 24.5% over the forecast period.

Market Dynamics

The U.S. telehealth market is experiencing rapid expansion, shaped by powerful forces driving the evolution of healthcare delivery. Demand for accessible, affordable care continues to climb, supported by widespread digital transformation and growing acceptance of virtual healthcare among patients and providers. Telehealth enables healthcare systems to reach remote populations, reduce wait times, and streamline operational efficiency.

Technological advancements are playing a pivotal role. AI-powered tools, remote patient monitoring devices, and electronic health records are enhancing the precision and reach of virtual care. Telehealth is particularly impactful in managing chronic conditions, supporting mental health treatment, and delivering post-acute care.

The market also presents strong opportunities for innovation. Growth is accelerating in specialty areas such as dermatology, cardiology, and behavioral health. The increased use of mobile health apps and wearable tech is expanding the telehealth ecosystem. Government initiatives, improved reimbursement policies, and investments in broadband infrastructure further bolster market momentum. Employers and insurers are also embracing telehealth, integrating it into benefit programs to lower costs and improve workforce health outcomes.

Emerging trends include hybrid care models that blend virtual and in-person services, a rise in asynchronous platforms, and the adoption of AI-enabled health assistants and triage tools. Leading companies like Teladoc Health and Amwell are building scalable virtual care systems, while Zocdoc and MDLIVE are enhancing scheduling and access. Doximity is broadening its offerings to support secure video visits and provider communication. Hims & Hers Health continues to redefine the direct-to-consumer model with targeted wellness, mental health, and dermatology services.

As adoption grows, focus intensifies on regulatory compliance, data security, and interoperability—critical components for ensuring equitable and safe virtual care. With patients seeking greater convenience and personalized experiences, telehealth companies are playing a central role in shaping the future of U.S. healthcare.

Segment Highlights and Performance Overview

By Type
Services dominate the telehealth market by type, accounting for approximately 65% to 70% of the total share. This stronghold is driven by the widespread adoption of teleconsultations, remote monitoring, and chronic disease management. The appeal of virtual services lies in their scalability, cost-efficiency, and ability to expand access to care, making them integral as providers strive to optimize clinical capacity while broadening their reach.

By Delivery Mode
Web-based delivery platforms lead this segment with a commanding 75% to 80% market share. Their popularity stems from ease of implementation, minimal upfront investment, and high accessibility, especially in areas with limited IT resources. With no need for complex installations and support for various devices, web-based models are ideally suited to meet the demands of both rural health systems and community clinics.

By Modality
Store-and-forward stands out as the leading modality, representing roughly 50% to 55% of the segment. This asynchronous approach is particularly effective in fields like dermatology, radiology, and pathology, where diagnostic materials can be shared and reviewed later. Its bandwidth efficiency and workflow flexibility make it a practical choice for specialists and systems managing large volumes of diagnostic data.

By Application
Telemedicine leads as the primary application, capturing 60% to 65% of the total market share. Growth in this segment is being fueled by the rising use of virtual visits in primary care, mental health, and long-term disease management. Backed by expanded payer coverage and increasing patient demand for easy access to care, telemedicine continues to serve as the backbone of the broader telehealth market.

By End-User
Hospitals and clinics account for the largest share of end-user adoption, holding approximately 55% to 60% of the market. These institutions have been at the forefront of telehealth implementation, supported by integrated EHR systems and federal backing for digital upgrades. Telehealth enables them to reduce readmissions, improve specialist collaboration, and ensure continuity across both inpatient and outpatient care settings.

Competition Landscape

The U.S. telehealth industry features a highly competitive environment, populated by established healthcare systems, dedicated telehealth platforms, and agile digital health startups. Leading players are differentiating through technological innovation, expanded service portfolios, strategic alliances, and continuous enhancements to virtual care delivery.

Companies such as Doximity, Hims & Hers Health, LifeStance Health Group, Teladoc Health, GoodRx, LifeMD, Amwell, Carbon Health, Zocdoc, and MDLIVE are actively shaping the market. Their focus on user experience, clinical integration, and platform scalability is redefining what healthcare access looks like in the digital era.

Recent Developments

• In May 2025, Hims & Hers posted a remarkable 100% year-over-year revenue increase, reaching $586 million in Q1. This surge was primarily driven by heightened demand for virtual weight management solutions, highlighting the growing consumer appetite for accessible, wellness-focused telehealth services. The trend is fueling further investment and innovation in the direct-to-consumer space.
• In January 2025, Teladoc Health announced a strategic collaboration with Amazon to embed its chronic condition management programs within Amazon’s Health Benefits Connector. This partnership significantly broadens Teladoc’s reach, making virtual care more available to a wider population. It also exemplifies the increasing convergence of technology and healthcare, setting a new standard for market integration.

Segmentation:

By Type:

• Hardware
  • Monitors
  • Medical Peripheral Devices
  • Others
• Services
  • Remote Patient Monitoring (RPM)
  • Real-Time Interactions
  • Mobile Health Applications
  • Others

By Delivery Mode:

• Web-Based
• Cloud-Based
• On-Premise

By Modality:

• Real-Time
• Store-and-Forward
• Others

By Application:

• Telemedicine
• Patient Monitoring
• Continuous Medical Education
• Others

By End User:

• Hospitals and clinics
• Homecare
• Employers & Corporates
• Government and Public Health Agencies
• Others

Companies included in the report:

• Doximity
• Hims & Hers Health (HIMS)
• LifeStance Health Group (LFST)
• Teladoc Health 
• GoodRx
• LifeMD (LFMD)
• Amwell 
• Carbon Health
• Zocdoc
• MDLIVE